Duress Code - Setting Up - Instructions are not correct, how do I setup the code?

I just read the instructions for setting up a duress code. When I select Settings in the App menu, there is no "User" option, only "Shared Access", I select "Shared Access (closet to User I can find)", then I select my name under Owner, the is NO Duress Code option on this page, only the primary Ring Security Code which is different from programming a duress code for the Keypad. UGH! HELP! Anyone having the same issue? Is the Duress Code option only in the App if signed up for 24/7/365 Monitoring?