I just installed the fire/C02 listener in our home garage. My son was playing on his drum set today and it set off the listener, thank God I received the Ring monitoring phone call and cancelled the fire department. How do I prevent this from happening again?
Hi @Joehat1203. For false alarms with your Ring Alarm that are caused by any of its Sensors or Listeners, it is best to contact our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
That’s why I asked my questions; here. Not to get a phone number to call. What’s the point of this forum if your response is to call support??
My question was not “solved”
@Joehat1203. The Community forum is for other neighbors, other members of my team, or me to offer basic troubleshooting steps for certain concerns. Reporting a false alarm and having it looked into would be best handled by our support team.