DoS Smurf attack

As of late last night, my ring pro has been overwhelming my router with Smurf attack packets. Why would this just sudently start? How can this be corrected?

Hey @DaronU. Could you please reach out to our support team for this concern to see what could be causing this? Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know what they’re able to figure out for you on this concern, as I personally have never heard of this myself! Excited to hear back what you find out, neighbor. :slight_smile:

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Thanks for the number. I will try to give them a call.

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i have a smurf attack as well. found it in my night hawk router. and yes internet is spotty like a dos atatck.

whats the number.

ring customer service takes to long to be on hold. how about just tellig us what to do in the forum?

For this you’d need customer service.

Is there an update to this? Has anyone received a solution?