[DOS attack: Smurf] Ringbell pro device

Products Video Doorbells
#1

My netgear router logs are flooded with these messags. Is there a fix for this ? Seems like my home network is being compromised by the Ring bell devices.

Device name as appears on the router … Chime Pro ChimePro-c0

[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.1.10], Monday, Nov 02,2020 10:05:38
[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.1.10], Monday, Nov 02,2020 10:05:08
[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.1.10], Monday, Nov 02,2020 10:04:38
[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.1.10], Monday, Nov 02,2020 10:04:08
[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.1.10], Monday, Nov 02,2020 10:03:38

#2

My Netgear Nighthawk R7000 is also reporting a flood of “[DoS attack: Smurf] (2) attack packets in last 20 sec from ip [192.168.2.28], Tuesday, Nov 03,2020 07:41:36” for the past 3 hours from my Ring Spotlight Cam Mount. It has done this many times over the past 3 or 4 months.

#3

Hi neighbors. For this concern, it would be best to contact our support team directly. They will be able to tell you more information about this. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.