When someone ring doorbell it chime of my phone first and when they ring it for second time it ring inside the house. How can I get it to ring on my phone and inside the house the first ring ? Thanks

Hey @Parrissa. Do you have the Doorbell hardwired to an internal chime kit? If so, what Doorbell do you have and what is the name/model number of your internal chime kit?

Ring pro n the installation people one tech came installed it. What is chime kit? He connect to the inside doorbell

Hey @Parrissa, happy to step in for Chelsea here. The chime kit is the internal doorbell inside your home that sounds when someone rings the Doorbell. Once you locate the chime kit in your house, can you let us know what the make and model is? We’ll want to make sure it is compatible with the Pro.