Doorbell wont quit dinging
Hi there, @GLee! Is it the chime in your home that is sounding, or the Video Doorbell sending too many ring alerts? For a constantly sounding chime kit, this may be related to wiring or chime type.
I recommend checking your event history to see if the Video Doorbell is logging various ring events, or if perhaps there are many motion events. If there are too many motion events, try fine tuning and altering motion settings in the Ring app. If you are seeing too many ring events that could only be caused by someone pushing the button, please check the front of the Doorbell for any marks, damage, debris, or obstructions that might cause this. Feel free to let us know how this goes!
I unhooked it and brought it in the house. It dings alert every minute. Even rapped it in a towel and put it in a box. Still dinging until battery runned down . Recharged it still doing the same thing
That is certainly odd to hear, @GLee! With all you’ve tried, this may require a closer look from our support team. please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.