Ring Video Doorbell
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Doorbell Wifi Persistent Disconnection
hardwired-video-doorbell
wifi
Hello,
I’ve recently started having issues with wifi connection on my ring video doorbell.
Backstory: we moved from a 1 story home with single wifi router to a 2 story home with a mesh network. We used the ring doorbell at the 1 story home for years without issue. Since moving to the new home, it will not stay connected to the network.
I have assigned a static IP. It is hard wired, but battery drains quickly because it is constantly searching for a signal. I have reset the network a few times. I also removed the doorbell from my account and added it back this morning but the doorbell disconnected once again within an hour.
Has anyone else experienced similar issues?
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04-09-2021 06:27:20
Responses (1)
R
I have a ring doorbell 3. There is a problem that I notices. Show not connected in the app but the device really is connected and recording to the cloud for video. The app shows it is not and live feed is not available. This started this morning. Doorbell is the only device not working. It is also very close to router. My wifi is working perfectly for all other devices
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07-09-2021 04:27:56
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Marley_Ring
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07-09-2021 04:21:10
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