Doorbell video not working

My doorbell video connects perfectly fine to the WiFi and I get the notifications, but I cannot get love view or any video feed.

Hi @Tago5412. This Help Center article here covers lots of tips and tricks on how to help with Live View issues. In addition to trying those steps, try rebooting your internet router by unplugging it for 30 seconds and plugging it back in. Once your wifi has restored, attempt the Live View again.

If your phones OS and Ring App are up to date and you’re still having issues with Live View, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.