English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
L

Lilpuu1

Doorbell video camera, Backlighting Issues
hardwired-video-doorbell
troubleshooting

I have a problem with the doorbell camera. Our door faces the morning Sun most of the day and people who ring the doorbell are blacked out due to backlighting. I have tried to angle the camera but will not work.?

329 •

0 •

0 •

02-10-2023 07:27:27

Responses (3)

  • T

    Tom_Ring

    Hi @Lilpuu1. This is an environmental problem that may not be "fixable". You may have to change the position of the doorbell to face a different direction or put something in the foreground that would block the sun, such as a plant or something.

    0

    •

    04-10-2023 02:19:59

    •

    • C

      Caitlyn_Ring

      A post was merged into an existing topic: Backlighting in doorbell video

      0

      •

      22-03-2024 06:29:17

      •

      • S

        system

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        •

        21-04-2024 06:30:09

        •

        Didn't find an answer ?

        Log in or create your Ring account to post a question and join in the on the conversation.

        Community Resources

        Community Guidelines

        About Ring Community

        Ring Help

        Most Helpful Members

        View All

        U

        user63814

        3

        User
        Solutions

        B

        Boone

        1

        User
        Solution

        J

        j0hnmsch

        1

        User
        Solution

        J

        Justin_Ring

        1

        User
        Solution

        ©2024 Ring LLC or its affiliates

        PrivacyLicensesTerms of Service