Doorbell Suddenly Only Displaying in B&W

2 days ago my doorbell started displaying in black and white only (screen shot below) This is shown day and night. My bell gets plenty of light in its location.

I’ve tried resetting the device and power cycling my router although it appears to be stuck.

I literally only purchased in August so not really happy!

Screenshot 2022-11-18 091733

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Same here.
Multiple reboots and hard resets have done nothing.

Same issue as OP, rebooting or cutting the power to it does nothing.

Same problem here… started 2 days ago too…

Same with me when I replaced my router yesterday.

I have the basic hardwired doorbell. Yesterday, I noticed that it was showing black and white all day. It normally switches to color at sunrise but didn’t. I rebooted and reset it, but today it is again at b&w. It looks like I’m not alone. The attached screenshot is from yesterday around 3:00.

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Hey neighbors. As of 17:10 UTC today, our team was made aware of a concern where Video Doorbell Wired devices are remaining in night vision mode which is causing black and white video. There is no workaround available at this time, but our teams are working hard to get this resolved as soon as possible. Please keep an eye on status.ring.com to check on the current status of this concern. Thank you for your patience in this matter.

I have the same Problem in germany!

My wired doorbell started showing black and white 2days ago tried reboot and power did not fix in AC Tenn.