Doorbell stopped detecting movement on porch

I haven’t changed any settings. But suddenly, the doorbell won’t detect people (delivery people mostly) on the porch. It detects people on the sidewalk strolling by, and people parking cars on the street. I’ve had several deliveries in the past few days, and none activated the camera, and I received no notification. Yet every time my neighbors walk their dogs, the thing goes crazy.

Hi @RKW. I would recommend trying the following steps for your concern:

If you have tried these steps and are still having the same concern, give our support team a call for further assistance.