Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

C
Doorbell says I am not the owner
battery-video-doorbell

Ok, I received a Ring Doorbell 2 as a gift in 2019. I did the set up / trial and it worked but i never used it again after the trial expired.So, trying to use it again here in 2021. I log into the app after resetting my password and now the device doesn't show up and when I set it up it says the doorbell belongs to a different owner.I may have used a different email when I set it up originally but it did reset my password so I doubt it.What are my options?Late at night here so chat not an option and would really like to follow up via email but can make a call tomorrow if necessary.

1352

0

0

10-02-2021 05:27:39

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members