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Ring Video Doorbell

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Doorbell ring live video and recordings stopped
hardwired-security-cameras
battery-video-doorbell
troubleshooting
wireless-security-cameras

Doorbell ring about 3 years old not hardwired. It is fully charged, router is in range have not moved the whole time of having it, did a restart on router just in case. Lights and door bell sound still works. On the app I have no live view or videos. says no device connected.

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06-06-2023 11:58:27

Responses (1)

  • T

    Hi @user47445. It sounds like your Doorbell may be offline. You can visit this Quick Fix guide [here](https://support.ring.com/hc/en-us/articles/4408533336468-Quick-Fix-Guide-) to reconnect it to WiFi. Let me know if this helps.

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    08-06-2023 03:20:28

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