Hi @Nithak27. I would inspect the wire terminals on your Doorbell and chime kit to verify that they are securely fastened. Also, inspect the button on the Doorbell for any excessive wear. These can contribute to what is known as “ghost dings”.

If you’ve verified the above mentioned areas, but are still having ghost dings, you can reach out to our support team to run some additional tests to identify what might be happening. Please reach out to our support team at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.

I had the same thing this morning at 3.45 my door bell just randomly went off for no reason when i checked there was no one there and the video keeped going for a couple of minutes now i have dogs and they always bark when the door bell gos off but this time they didn’t dose anyone no what it could be its not a wired door bell

Hi @Amandayltaylor823. If its not wired and the doorbell button does not seem to be getting stuck, its best to reach out to our support team to further investigate this with you.

Last night (01/09/2023) around 1 AM our doorbell rang, setting off the dogs and waking us up. A few moments later it rang again. We were surprised to find no one at the door and no sign that anyone had been there. I contacted Ring support today and they suggested a wiring issue in our house may be causing a short circuit that makes the doorbell ring falsely.

I’m sharing my experience because I’ve seen quite a few complaints of unexplained “ghost rings” from other users, especially around the 2-year mark. It may be emerging as a wider issue that Ring might want to investigate further. My goal is not to accuse, but to constructively bring this to light so Ring can understand what’s happening so solutions might be found.

I’d be happy to collaborate with Ring to troubleshoot my situation if helpful for getting to the bottom of things. In the meantime, I plan to document when this false doorbell activation occurs and any patterns around it. Please feel free to reach out if I can provide any information that would aid in determining the cause. I have otherwise been very pleased with my Ring doorbells and would like to find an explanation for these occasional false alarms.