My ring doorbell pro worked fine for about five days and kept losing connection to the Wi-Fi. The Wi-Fi access point is less than 10 feet away. Just the other day I noticed It didn’t have any power. I checked the power supply and everything is good. I have had nothing but problems with this from the start.
Hi @Samuelray. Have you been in touch with our support team on this concern? If you have not already, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.