Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

R
Doorbell Pro

For some reason my doorbell pro is recording video/audio but is showing that it is offline in the app?

565

0

0

02-11-2020 14:52:23

Responses (1)

  • T

    Hi @rwkyle. To correct this, try disconnecting power from the Ring Pro for 3 minutes, then reconnecting power. After 1 minute, press and hold the setup button for 20 seconds. This makes your Ring Pro do a reboot. After that, your Ring pro should automatically reconnect to your wifi and register online. I hope this helps!

    0

    04-11-2020 18:23:57

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members