Doorbell Pro not working

The camera worked for the first day it was setup. Has shown to be offline ever since. The power and signal is fine. Both of my outdoor cameras have worked great, and further away from the router. Is this device defective, or is there another issue. I’ve tried resetting multiple times, also.

Hi @TexanJason. Since you have attempted a reset and to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let us know how this goes!