A few weeks ago I purchased a Ring Pro, and had it installed by an electrician. Whenever I connect it through the App, it states it is updating it’s internal software. Before this is completed however, it loses its connection altogether.
I then, on advice from Ring, bought a Ring Chime Pro, and installed this about 40cm away from my doorbell. However when trying to connect the doorbell to the Chime, the same thing happens.
When looking at the app, it is saying it gets 39930 mV, and the WiFi gets an RSSI of 64.
The Chime Pro and normal Chime have no issues connecting to the internet.
I double-checked the internet settings, it is only broadcasting on 2.4 gh, Channel 1. Password doesn’t contain any special characters or anything.
Anyone else have similar issues, and if so, how did you resolve them?