Doorbell pro distorted video no motion events no live view

I am having a issue recently. Motion events are not showing up. When I can access live video the screen is distorted, a rainbow like color. When I access the app the screen is green where there would normally be the camera view. When I try to access live view it loads forever and won’t connect and if it does the video is the rainbow looking distortion. I have reset the doorbell, deleted the app and reinstalled, reset my router, have good internet speed. Not sure what else to do. Any suggestions?