Every time someone rings our doorbell the camera goes dead. I have to take off the wall and disconnect the wiring to get it to come back alive. Did a reset and still the same issue. Is it a dead device?
This may require some additional troubleshooting by our support team. Please give them a call at your earliest convenience
Did tehy end up replacing your unit? Or Did you find any answers to your problems? I am having the same problem whee the machine goes dead after pressing th ebutton in 20 seconds or so.
Anything it detects doesn’t kill the machine and I have to use turn it off and on from the circuit box and connect it to my wi-fi.
They did nothing. I am moving onto a different vendor and junking this uint. It is out of warranty and about 4 years old.