Ring Video Doorbell
Doorbell plus not picking up motion
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30-07-2023 08:44:24
Responses (4)
Hello! I have been having the same issue with my Ring camera missing motion - to include me walking up to the door, the mail delivery person, packages just magically appear on the doorstep without the Ring camera picking up anything. I have adjusted filters and created zones all over the place, and even spent a lot of time chatting with technical support, and still, it misses what it should be picking up. There is no issue with the wifi connectivity, and I ensure the battery is well charged. Now what?
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12-01-2024 03:54:39
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Hi @user74142. If the steps in the solution do help, you will need to continue working with our support team to further investigate your concern.
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15-01-2024 05:57:52
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Caitlyn_Ring
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01-08-2023 06:28:56
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