Doorbell playback not working

Hello, I just noticed that my scoop back timeline doesn’t seem to show up on my doorbell. It appears on my indoor cams and outdoor cams.
I tried quitting out of app on iPhone abs restarting iPhone. Everything is up to date but no joy.
Has anyone the same issues?

Hi @Stephen11. Could you provide a bit more detail on the issue you’re experiencing? Are you unable to view previously recorded events despite having a Ring Protect plan, or are you unable to access the Live View? Feel free to attach a screenshot or even a screen recording to demonstrate what you’re seeing so I have a better idea. You can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. :slight_smile: