Ring Video Doorbell
Doorbell only rings outside, no notification or chime sound
I have used my ring2 doorbell for several years now, never really had big issues. But from this year it has starting to have some serieus issues... several postal companies already complained against my doorbell (and other whom have the ring). When they ring the doorbell they hear the sound but my chrime and my mobile (x2) isn't ringing. I have checked/replaced the batteries, resetted settings, resetted router (its within 1 meter range) .. But it seems that the Ring2 doorbell has a 'warmUp' phase... or a wakeup delay. When I press the doorbell after the postal company almost was leaving I could hear both the chime and my phone ringing... the postal company guy als complained that he cant ring twice in a short period if no-one is comming.... Any idea what to do with this ...searched a lot online, read a lot complains but no solution... so this is why i startedmy post in heere.
14728 •
0 •
7 •
01-05-2020 11:29:33
Responses (10)
- S
Did anyone try anything that has worked. Mine keeps going offline. And my internet info has not changed. If you have tried something and it did work can you please share? I’m debating on deleting the door bell and re installing it.
•0
11-04-2021 05:41:26
•
- N
I'm guessing it's an app update problem that I hope they fix. As stated I pay for a subscription and would like to be able to use it!
•0
24-04-2021 12:31:01
•
- C
6 posts were merged into an existing topic: [Ring doorbell pro 2 sometimes no Ring alert but only motion recorderd](/t/ring-doorbell-pro-2-sometimes-no-ring-alert-but-only-motion-recorderd/170280/44)
•0
23-03-2023 07:51:31
•
- C•
0
23-03-2023 07:52:20
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hey neighbors! If the previous troubleshooting steps presented in this thread by Chelsea and Marley are not helpful in resolving this concern, I'd recommend touching base with our support team so they can take a closer look and offer more advanced help. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
25-01-2021 07:26:53
•