Ring Video Doorbell
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Doorbell offline after hard frost
connectivity
troubleshooting
Hi we had hard frost about 2 months ago and the screen on my door bell went pink then it went off line,reset everything and it worked for 2 day then went off line again,I am wondering if it is unsortable or can something be done,everything else in the house works so it’s not the connection
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02-03-2024 09:26:33
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Justin_Ring
Hi @user78217. What model Doorbell do you have? Is it still entering setup mode when trying to reconnect it? If it is entering setup mode, what happens when it fails to connect to your wifi?
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06-03-2024 05:32:13
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