Ring Video Doorbell

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U
Doorbell not
battery-video-doorbell
troubleshooting
Doorbell not working even with new battery

128

0

0

06-11-2023 06:13:52

Responses (4)

U
Wired doorbell having the same issues. Not even giving me the temporary wifi to setup anymore. Brand new unit.

0

06-11-2023 09:05:00

U
Wired doorbell having the same issues. Not even giving me the temporary wifi to setup anymore. Brand new unit.

0

06-11-2023 09:05:00

C
Hi @user65456. Can you let us know which model of Ring Doorbell you have? You can find the model name on the Device Health page. What part of the Doorbell isn't working? Feel free to attach a picture or a screenshot demonstrating what you're seeing on your end.

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08-11-2023 10:02:44

U
Here is the model number for my Ring door bell; Model# 5UM5E5

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09-11-2023 02:47:31

U
The door fail to ring when activated.

0

09-11-2023 02:49:12

C
Hi @user65785. Please provide the model name for your Ring Doorbell. It is located on the Device Health page, as shown in the example screenshot below. If you aren't receiving a notification on your phone when motion is detected or someone rings the bell, make sure Ring and Motion Alerts are toggled on. ![Screenshot 2023-11-10 at 11.52.55 AM|690x203, 50%](upload://oNEZp664U46wEdDDnyNopBQdPbA.png)

0

10-11-2023 06:57:42

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