Doorbell not working after successfully installing chime pro

Installed chime pro to work with my hardwired ring video doorbell. Everything works except the doorbell. I selected the chime in settings and when tested it works fine. Only problem is when door is pressed on ring doorbell no sound comes from the chime pro

Double check a Chime Tone is selected for Ring alerts on the Chime page in the Ring app. This will ensure there is a sound assigned for this notification type. Please also ensure the linked Chime toggle for Ring alerts is enabled on the Video Doorbell as well.