Doorbell not recording ring

My doorbell is not recording video when someone rings the doorbell. I just discovered this when my doorbell was rang at 1:45am, waking me up. No event history. It would’ve been awesome to have video of this to show the police as a former friend has been harassing me and other former friends, including middle of the night ringing of others friends doorbells and vandalizing of other people’s cars. Please help!

Hey @acj18. Is the Doorbell showing as online in the app? Did you get a notification for this event on your phone, or did the internal chime kit just ring? Is the Doorbell recording other events, such as if you were to walk up to the Doorbell or ring it?