Doorbell not recording right

My doorbell is having recording issues. For example, i had the fedex guy drop off a package. It didnt record him walking up but on the next recording, i see the package has appeared on my porch. The battery is listed as very good. It is hardwired. I have my recording settings all maxed out,is there a way to fix this or is this just what it does? Kind of useless to not get a recording or alert when someone walks to my porch, someone could walk up and steal something and i would get no alert.

Hey @robcaryh. What do you have your Motion Frequency set to? If you set it to Frequent, this should help out, as you may have had an event right before the delivery, which didn’t allow for this recording to be taken shortly after. You can learn more about Motion Frequency here.