Doorbell not recording for hours

I’m tired of my doorbell never recording anything in the early morning. It doesn’t pick up any motion. Then I see hours of black screen saying footage isn’t available. I don’t understand why it picks up wind in the daytime but rarely anything at night and nothing early morning. This is beyond frustrating!

Hi @Lexy012000. It sounds like your Doorbell may be experiencing some network issues. This Help Center article here may be able to offer the solution. If that doesn’t solve the issue, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.