Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
L
Doorbell not recording for hours
I’m tired of my doorbell never recording anything in the early morning. It doesn’t pick up any motion. Then I see hours of black screen saying footage isn’t available. I don’t understand why it picks up wind in the daytime but rarely anything at night and nothing early morning. This is beyond frustrating!
723 •
0 •
0 •
17-08-2020 15:38:36
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Lexy012000. It sounds like your Doorbell may be experiencing some network issues. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360023439472-Fixing-Black-Video-Errors-by-Adjusting-Your-Router) may be able to offer the solution. If that doesn't solve the issue, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
21-08-2020 22:54:19
•