Ring Video Doorbell

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Doorbell not picking up motion

Hi,We have a carer coming to our house at different times in the day. One of their visits tends to fall between 12-1pm, however the rinng doorbell never seems to pick this up but picks up all other motion in this period along with the carers visit at all other times in the day.I have checked that we havent got the doorbell on a schedule, so does anyone have an idea to what the problem could be?Thanks in advance!

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04-05-2020 14:50:43

Responses (1)

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    Mine didn’t pickup the person that was right at the door... it’s crazy

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    21-05-2020 02:35:28

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