Doorbell linked to another user

Hi, I’m trying to connect my existing ring doorbell and it’s saying it’s linked to another user. It was set up by my husband, who died. I’m trying to set up the device for me now. I can’t get a hold of anyone at ring support to help me with this.

Hi @user50591. Our deepest condolences. This Help Center article here has information on how to help you through transferring ownership. If you need more assistance, you can send us a private message on Facebook @Ring. I hope this helps.