Doorbell keeps disconnecting poor

Hi @Nidget1402. You can try the following steps to address your concern:

  • Reboot your router by unplugging it from power for 10 seconds and plugging it back in

  • Verify your Doorbell has a good signal strength, also known as RSSI.

  • Factory reset your Doorbell by pressing and holding the setup button for 20-25 seconds, then reconnect it to your wifi because the reset will disconnect it.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.