Doorbell doorbell pro offline

Doorbell worked great for nearly 2 years. Now it is offline but nothing has changed. The device health says transformer voltage is GOOD but the status is OFFLINE. RSSI is 57

Hi @Dayton202. You might want to check out this thread about a similar concern here. I shared some troubleshooting steps in that thread that may help with your situation as well. Feel free to join the conversation there. :slight_smile:

Same terrible problem Doorbell pro 2 will not connect to internet. Tried everything - error message “Ring” Wants to join Wi-Fi Network “Ring-a52d08” component not showing on available wifi for the setup I believe wifi transmitter / receiver in ring device just plain failed after about 3 years operation- will attempt to install new ring device later today and will post results here.

numerous resets tried. clearly a hardware failure on the internet connect function of the Ring Doorbell Pro. Seems to last only about three years. Bought a new one and it installed and worked fine