Doorbell Cover Colour

I ordered a galaxy black doorbell, it turned up in a packet labelled galaxy black but it’s a a dark brown, certainly not black. Does anyone else have this issue? I can’t find an email address for ring support so trying here first.

Hi @Chewitt. To get this resolved, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.