Ring Video Doorbell

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Doorbell completely missing movement

I have my doorbell up and running along with garage light/camera. Setup my GF's doorbell and tested.. seeemed to work fine. Today neighbor walks righ up to the door and no alarm.. Didn't even record. Can go live but suddenly didn't catch someone walking right up to the door.

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31-01-2020 19:05:52

Responses (1)

  • W

    I checked motion zones and all active as far as the street. There are no time restrictions set.. person walks right up to the door and calls us to tell us they were there and there is nothing captured via Ring doorbell for the the whole day.

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    02-02-2020 17:06:46

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