Ring Video Doorbell

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Doorbell Camera Not Detecting/Recording Every Event!
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The doorbell camera is failing to alert or record entire events that occur clearly within the camera’s range.For example, we witnessed the delivery of a very large package, yet there was no alert and there is no recording of it. The delivery took several minutes, yet there is no record. This has occurred with other events. It happens randomly. What is the cause??Of what use is the subscription service if the recordings are not reliable?TIA

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14-08-2021 14:20:19

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