Doorbell alert on iphone has stopped

Hi all.

Up until a few weeks ago my Ring Doorbell alerted me on my phone when it was ryng, this has stopped and I can see no reason, it still records that someone has rung the bell and records the vide, it just doesn’t alert me. Any ideas?

Hi @stephp38. First, try opening the Ring app, selecting your Doorbell and toggling OFF/ON your alerts. If that doesn’t work, you can uninstall the Ring app, reboot your phone, then reinstall the Ring app. Additionally, we have this Help Center article for iPhone that may be of assistance. I hope this helps!