Doorbell 4 working intermittently

Question

My Ring Doorbell 4 only notifies me of motion intermittently. I've tried with and without zones and from min to max sensitivity. I've tried with and without smart notifications and advanced motion detection. I can connect and use live link to see motion. Sometimes it doesn't even see me leave the house (walking right past it) but it sees me come back 5 minutes later.

eaglesoft · Answer

Thanks for the response. I'm not convinced this is the case as one day, the postman can be 'captured' half way up our steps and the next day, nothing until he presses the doorbell?

Ring Video Doorbell

Doorbell 4 working intermittently

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