Doorbell 4 detecting cars as people

Products Video Doorbells
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1

Wonder if anybody can help.

My doorbell 4 is detecting passing cars as people, and then also sometimes missing people as we go out of the front door.

Is there any advice?

Thanks in advance

2

Hi @Mwjones95. It sounds like you’re using the Smart Alerts feature. This works great for some neighbors, while others prefer to have this setting turned off. I’d recommend testing out the motion detection with Smart Alerts turned off to see if this works better for you. Make sure to review your Motion Zones, Motion Sensitivity, and the Motion Frequency settings.