Ring Video Doorbell
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M
Doorbell 4 detecting cars as people
battery-video-doorbell
troubleshooting
motion-settings
Wonder if anybody can help. My doorbell 4 is detecting passing cars as people, and then also sometimes missing people as we go out of the front door. Is there any advice? Thanks in advance
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21-06-2023 08:26:55
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Caitlyn_Ring
Hi @Mwjones95. It sounds like you're using the [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) feature. This works great for some neighbors, while others prefer to have this setting turned off. I'd recommend testing out the motion detection with Smart Alerts turned off to see if this works better for you. Make sure to review your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices), Motion Sensitivity, and the [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) settings.
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22-06-2023 06:28:38
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