Doorbell 3 will not connect for live view

Live view and motion detects are unstable.
The doorbell only connects at 2.4GHz
The house has mesh network (4 nodes) with a node 1 metre from the doorbell. The network works perfectly with all devices - except this Ring thing.
About to return as faulty.
Any ideas?

Hi @kenlee. What is the RSSI for the Doorbell? As a test, try connecting the Doorbell to a wifi hotspot and then testing its reliability. If you see an improvement, you may need to make some changes to your router and/or network. Let me know what you find.