‎Doorbell 3 plus video in black and white

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user60836

Doorbell 3 plus video in black and white

hardwired-video-doorbell

My doorbell 3 plus video has suddenly switched to black and white and i cant get it back to colour, i have rebooted it done a factory reset and updated firmware any help would be appreciated

116 •

0 •

03-10-2023 01:33:29

Responses (1)

T

Tom_Ring

Hi @user60836. Is the doorbell in a dark or dimly lit area? The Doorbell has a sensor that switches to night vision automatically if there is not enough ambient light. Feel free to send a screenshot of your doorbell view so we can offer better advice on how to troubleshoot this.

0

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04-10-2023 02:51:38

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