Ring Video Doorbell

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Doorbell 3 not picking up any delivery
negative-feedback
battery-video-doorbell

My doorbell 3 stopped picking up delivery people. ALL of them. If I walk up to door it picks me up. I have worked with Ring to change every setting, restart the doorbell, remove battery and Everything they suggested. I just cancelled my Ring plan since there is no point in paying for a service that I don't need. Was looking to purchase a security system but Ring is now out of the consideration. This doorbell worked fine until about a month ago. Goodbye RING.

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03-10-2023 17:35:10

Responses (1)

  • T

    Hi @Chukker. Can you share a picture of how your Doorbell is positioned? Where it's mounted can greatly affect how it detects motion. You can learn more about this [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107).

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    09-10-2023 13:38:10

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