Ring Video Doorbell

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Doorbell 3 not detecting people

My motion zones are set to detect motion on my front porch and to the side where the steps up to the porch are. The zone where the street is has been turned off. I keep getting alerts for traffic driving by but did not detect delivery person leaving a package on the porch?

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22-06-2020 23:49:37

Responses (1)

  • C

    Hi @Vdub718. Typically a concern like this is related to the positioning of the Doorbell or some of the settings may need to be adjusted. If you don't mind, can you please share a screenshot of your Motion Zones from the Ring App? I can take a look and see how the motion detection can be fine-tuned for you! :)

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    25-06-2020 15:22:19

      W

      Mine is doing the same thing

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      15-10-2020 22:17:24

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