Doorbell 3 never works after replacing battery

I’ve had R3 doorbell since Oct 20 and purchased spare battery.
The issue i’m having is the doorbell never works after swapping batteries. The spare is always charged.
In the app it still shows the low charge of the previous battery and live view is not available…
Around 24hr later it starts to work…
This is really cheesing me off now - any idea pls?
I’m thinking of returning it to costco…

thanks

A post was merged into an existing topic: Ring Plus 3 fails to connect after replacing the battery