Doorbell 3 - Can speak through doorbell, but can't hear.

Hello,I've had my ring 3 for a month now. Just today, it stopped recording and trasnmitting audio. Tested and found out while my voice is being transmitted outside through the doorbell, I can't hear anything on my phone or on other devices. Even in the recordings, my voice from my phone is being recorded, but no input is being recorded from the doorbell. No sound can be heard from live view either.Any help would be appreciated.Thanks!