2nd generation Ring doorbell has disconnected from my wi-fi and it won’t reconnect.
Likey due to a bad WiFi signal getting to your Doorbell. Have you tried a WiFi extender or a Mesh type router setup to get a better signal to your device?
Wi-Fi is working fine but won’t connect to doorbell
Try bringing your Video Doorbell inside nearby the router. Make sure the battery is sufficiently charged and follow these steps to reconnect your Ring device. If your device does not reconnect, try another mobile device and ensure there is not a VPN enabled.
A reset could also help, and can be done by holding the setup button for 20 seconds. If this concern persists, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.