Doorbell 2nd gen white light stuck
I have a wireless ring door bell 2nd gen stuck on solid white and it will not reset
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16-06-2023 12:14:43
Responses (3)
- C
Hi @user48318. Make sure the battery is fully charged, which is typically after about 6-8 hours. Then try to reset the Doorbell by holding down the setup button for at least 20 seconds. Once the reset is done, try setting your Doorbell back up in the Ring app using the steps under Set Up a Device. If that doesn't resolve this, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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16-06-2023 10:55:17
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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16-07-2023 10:56:01
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user48318
No its a wireless ring stuck on solid white and it will not reset.
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16-06-2023 12:17:34
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