Doorbell 2nd gen white light stuck

I have a wireless ring door bell 2nd gen stuck on solid white and it will not reset

No its a wireless ring stuck on solid white and it will not reset.

Hi @user48318. Make sure the battery is fully charged, which is typically after about 6-8 hours. Then try to reset the Doorbell by holding down the setup button for at least 20 seconds. Once the reset is done, try setting your Doorbell back up in the Ring app using the steps under Set Up a Device. If that doesn’t resolve this, please follow up with our support team at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

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