Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

H
Doorbell 2 unusable after updates

My doorbell received the People Only mode and Motion Verification updates recently. Since then my choice is to get every leaf movement on an oak tree 30' away, or get the ear & cheek of someone as they open the door. I have tried turning off both features, or keeping either one on, or my house is on a hill mode, or I am not facing the street, or I am facing the street, 10' from street, 30' from street. Whatever settings I use, it has stopped reponding to motion reliably. Either it detects none at all, or it does when someone it 1' from the door. Is anyone else having this issue?

1792

0

1

20-04-2020 14:42:54

Responses (1)

  • H

    Any suggestions anyone?

    0

    24-04-2020 18:15:32

      4

      Go into Devices/Doorbell (whatever you named it)/Motion Settings/Motion Frequency. Select "Light". That is what helped me.

      1

      24-04-2020 20:24:41

      H

      As indicated in my post, I have already tried all that. Furthermore ALL settings still gets the person 3' from the doorbell max.

      0

      24-04-2020 21:28:47

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members