Hi @scottstyles. Is your wifi network 2.4GHz or 5GHz? Most Ring Doorbells and Cameras are only compatible with a 2.4GHz network and not with a 5GHz network. If your new network is dual-band, try creating a guest network that only utilizes the 2.4GHz connection and set up your Ring devices with that network. Additionally, ensure the [ports and protocols](https://support.ring.com/hc/en-us/articles/205385394-Protocols-and-Ports-Used-by-Ring-Devices) used by Ring devices are open. After checking the above, try walking your Ring devices through a new setup in the Ring app using the steps under Set Up a Device. If you run into any issues during the setup, try the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/217240386-Fixing-Repeated-In-App-Setup-Failures). If this issue still persists, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for additional assistance.