Ring Video Doorbell
Doorbell 2 lenses peeling
Hi I have a doorbell 2 that is not 2 years old and my lenses is peeling and left me with a very dissatisfied pictures how do I contact any one for a replacement unit .
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19-06-2020 05:56:55
Responses (21)
- T
Hey neighbors. If you are experiencing this concern, please check the marked solution for this post. [quote="Chelsea_Ring, post:2, topic:9677"] To contact support and verify if you are still within [warranty ](https://shop.ring.com/pages/warranty) for a replacement, please give our support team a call at one of the numbers available [here ](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. [/quote]
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03-08-2022 05:09:08
- M
Mine has peeled as well and the picture is blurred on one side. I am sure it is no longer warranty as it was my first ring device. Is there anything I can do to fix it?
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24-07-2020 08:46:15
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- S
Mine has also cracked and peeled and now I have a blurry video. Is there any solution to this?
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13-07-2021 11:56:17
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- R
My doorbell 2 also has a peeling lens, how do I get a replacement.
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02-09-2021 01:13:39
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CHi @Reginamckenna. You'll want to reach out to our support team so they can review the [warranty](https://ring.com/warranty) on your Ring Doorbell and determine if a replacement is the right call. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). I hope that helps! :)
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02-09-2021 07:17:03
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Chelsea_Ring
Hey @Nigel879. To contact support and verify if you are still within [warranty](https://shop.ring.com/pages/warranty) for a replacement, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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19-06-2020 06:48:45
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