Doorbell 2 lenses peeling
Hi I have a doorbell 2 that is not 2 years old and my lenses is peeling and left me with a very dissatisfied pictures how do I contact any one for a replacement unit .
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19-06-2020 05:56:55
Responses (19)
- S
Mine has also cracked and peeled and now I have a blurry video. Is there any solution to this?
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13-07-2021 11:56:17
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- R
My doorbell 2 also has a peeling lens, how do I get a replacement.
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02-09-2021 01:13:39
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CHi @Reginamckenna. You'll want to reach out to our support team so they can review the [warranty](https://ring.com/warranty) on your Ring Doorbell and determine if a replacement is the right call. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). I hope that helps! :)
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02-09-2021 07:17:03
- I
My doorbell is peeling as well. The video is bad due to that fact. I just contacted Ring and spoke with a representative, the guy was very sarcastic, he said is not under warranty and is nothing they can do just to send me a code with a 35% discount. This is s manufacture issue. They should be responsible for it. I will not buy any more Ring products again and i will discontinue my service. The Ring representative walk me thru how to disliking my Ring acct with Amazon and when i asked him to walk me thru link it again the guy alleged that he don't know lol. This people are a JOKE, i am very disappointed with Ring
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18-09-2021 03:07:26
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mjkoval
Mine has peeled as well and the picture is blurred on one side. I am sure it is no longer warranty as it was my first ring device. Is there anything I can do to fix it?
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24-07-2020 08:46:15
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