Hi I have a doorbell 2 that is not 2 years old and my lenses is peeling and left me with a very dissatisfied pictures how do I contact any one for a replacement unit .
Hey @Nigel879. To contact support and verify if you are still within warranty for a replacement, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Thank you for your help a replacement is being sent to me
My lens has peeled! Can you help me too?
Mine has peeled as well and the picture is blurred on one side. I am sure it is no longer warranty as it was my first ring device. Is there anything I can do to fix it?
Mine has also cracked and peeled and now I have a blurry video. Is there any solution to this?